Return and Exchange Policies for Our Merch Shop
Important: The entire order, production, and shipping process for the products in our shop is handled by our partner sprd.net AG (Spreadshop). Therefore, the official return and exchange policies of our partner apply.
General Return Information (by Spreadshop)
- 30-Day Guarantee: You have a 30-day exchange guarantee (e.g., for incorrect size or if you don’t like the item).
- Processing: Returns are handled directly through the Spreadshop customer area or the link in your shipping confirmation.
The complete and legally binding terms
For all details about the return process, options (exchange for new goods, voucher, or refund), and exact conditions, please refer directly to the official information page of sprd.net AG.